Facilities and accessibility
Find out everything you need to know about our facilities before your visit to the National Railway Museum.
General information
The National Railway Museum is committed to being open and accessible for everyone. On this page you can find out about accessible facilities and resources across the site.
If you have any specific access requirements or would like to request additional information to support your visit, please contact our Contact Centre:
Email: info@sciencemuseumgroup.ac.uk
Call: 033 0058 0058. Lines are open 09.00–17.00 every day.
Museum staff will be happy to help if you need assistance during your visit.
Pre-visit information
Accessible facilities and resources on site
Training
At the Science Museum Group, we embrace the social model of disability and endeavour to build this model into all of our work. The Science Museum Group has extensive training programmes on offer for all of our staff, which enable us to respond to the diverse needs of our visitors and provide the best experience at our sites as possible. Our colleagues have access to the following training:
- Dementia awareness—Our provider for this training is Alzheimer's Society.
- Deaf awareness—Our provider for this training is Enhance UK.
- Neurodiversity understood—Our provider for this training is Adjust.
- Disability Equality—Our provider for this training is Ramps on the Moon.
