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National Railway Museum

Ticket terms and conditions

These terms and conditions (Terms) apply to any purchase of tickets for National Railway Museum Exhibitions and Events.

Please read these Terms carefully before you order tickets from us.

If you are purchasing etickets from the National Railway Museum website, specific terms apply in addition to these Terms. Please see below.

Information about us

By purchasing tickets you are entering into an agreement with The Board of Trustees of the National Railway Museum of Leeman Road, York, YO26 4XJ (we, us, our) on these Terms.

Our registered VAT number is GB 503 5114 96.

Your ticket(s)

Etickets

Alternative dispute resolution

If you are not happy with how we have handled any complaint, you may want to contact the European Commission Online Dispute Resolution platform.