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To visit, please book free admission tickets or request an education visit.

Please note the Miniature Railway is closed for maintenance.

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Schools visit booking terms

Admission to the museum is free but charges apply for some activities and these are bound by the following terms and conditions.

Booking terms

When you request a visit we will send a confirmation email showing your visit itinerary and the costs for any charged activities that you have asked us to include.  

At 28 days ahead of the visit date, or immediately if your booking was made at shorter notice, we will send your school/organisation an invoice for immediate payment. We must receive your payment before the visit date. 

Changing or cancelling your booking

You can make changes to your booking or cancel it completely by telling us in writing at least 28 days before the visit date. Changes and cancellations should be emailed to us at school.bookings@sciencemuseum.ac.uk. We will confirm the amendments by email. 

In cases where bookings are changed or cancelled within 28 working days of the visit date your school/organisation will remain liable for 100% of the charges. 

If you are requesting a visit within 28 days of the visit date, you will not be able to change or amend your booking. 

We cannot give refunds if fewer people come on the day, or you are delayed and miss your event, or your group does not come to the museum at all. If we have not already received your payment, your school/organisation will remain 100% liable for the charges. 

You can increase numbers for charged activities at any time, provided places are still available. Please request changes in writing to school.bookings@sciencemuseum.ac.uk. We will send a revised confirmation and invoice showing the new amount due. 

If you are collecting monies from pupils/attendees, please allow plenty of time to tell us about any changes in numbers ahead of the 28-day deadline. 

Late arrivals

Please ensure your travel arrangements allow you to arrive at the museum in good time. 

If you are running late, please call us on 033 0058 0058 and we will do our best to admit you as soon as we can. This is not always possible and your school/organisation will remain 100% liable for the cost if you miss a charged activity. 

If the museum cancels an event

Very occasionally we need to cancel charged activities due to unforeseen circumstances. If this happens we will contact you as soon as we can to offer alternatives where possible. If you have already paid and you cannot take up our suggested alternatives, we will give a full refund.

Invoice payment

The invoice we send to your school/organisations will show the cost of any charged activities you have asked us to include in your visit itinerary. 

We must receive payment before the date of the visit. 

Instructions for how to pay will be given on the invoice or see below. 

If you prefer we can take payment by card at the time of booking. The booking terms above still apply. 

Payment methods

Cheque

Cheques should be made payable to ‘SCMG Enterprises Ltd’ and sent to: 

The Finance Department 
Science and Industry Museum 
Liverpool Road 
Castlefield 
Manchester 
M3 4FP 

Please include your order number and visit date on the cheque to avoid delays in your payment being allocated. 

Bank transfer

Bank transfers should be made to: 

Account name: SCMG Enterprises 

BACS details: Barclays Bank Plc 

Sort code: 20-06-05 

Account no: 90676292  

IBAN no. GB40BARC20060590676292 

BIC/Swift code: MARCGB22 

Send remittances to finance@sciencemuseum.ac.uk and include your order number and visit date to avoid delays in your payment being allocated. 

Debit or credit card

Please call 020 7942 4999 to pay by card. Please have your invoice number to hand. 

Invoice queries

Once you have received an invoice for your visit, please refer payment queries to 020 7942 4999, or email finance@sciencemuseum.ac.uk.

Part of the Science Museum Group