Here's some useful information to help you prepare once you've booked your visit.
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Your confirmation email contains your group’s museum entry e-ticket, you will scan this at our entrance to get into the museum
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You can log into your group booking account to view your order and itinerary
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If you need to make changes to your order, please contact our Group Contact Centre at least 28 days before your visit. Please see our booking terms for further information
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Don’t forget, if you chose to pay by invoice, please ensure payment is made at least 28 days before your visit date
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Please read our safeguarding information before your visit
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You can download a risk assessment, hazard identification sheet and insurance confirmation letter to help you create your own risk assessments
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You can download activities and trails to help you explore the museum with your group
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If you are traveling by coach, we don’t have any coach or minibus parking spaces on-site
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Log into our group booking portal to view and manage your booking
Contacting us
If you have any queries, you can get in touch with our Contact Centre on 033 0058 0058 or send an email.
