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We're open seven days a week. Book your free admission ticket now to visit the museum. 

Schools and groups can book free tickets here.

Station Hall and other parts of our museum are closed, please check the Visit page for the latest info about closures.

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Getting ready for your visit

Here's some useful information to help you prepare once you've booked your visit.

  • Your confirmation email contains your group’s museum entry e-ticket, you will scan this at our entrance to get into the museum
  • You can log into your group booking account to view your order and itinerary
  • If you have booked a Wonderlab show, please arrive at Wonderlab group entrance at the time stipulated for entry. This will ensure you have enough time to store your belongings and attend a safety briefing before the show
  • If you need to make changes to your order, please contact our Group Contact Centre at least 28 days before your visit. Please see our booking terms for further information
  • Don’t forget, if you chose to pay by invoice, please ensure payment is made at least 28 days before your visit date
  • Please read our safeguarding information before your visit
  • You can download a risk assessment, hazard identification sheet and insurance confirmation letter to help you create your own risk assessments
  • You can download activities and trails to help you explore the museum with your group
  • If you are traveling by coach, we don’t have any coach or minibus parking spaces on-site
  • Log into our group booking portal to view and manage your booking

Contacting us

If you have any queries, you can get in touch with our Contact Centre on 033 0058 0058 or send an email.