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Please note the viewing balcony and gallery will be closed from 22–26 July 2024.

We're open seven days a week. Book your free admission ticket now to visit the museum. 

Schools and groups can book free tickets here.

Station Hall and other parts of our museum are closed, please check the Visit page for the latest info about closures.

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About our group booking portal

Before you get started

Formal education groups, home educators and other youth groups, community organisations and tour operators can now check availability and pricing, plan, and book visits online using our group booking portal.

For all adult groups and any groups with fewer than 15 people, please create your account and send us the booking details via email, we will assist with your booking. Find out about what’s on for program and schedules.

Our group booking portal allows you to book online, including admission to the museum and all your activities.

We are currently booking for group visits through to 31 July 2024. If you are looking to visit after this date sign up to our mailing list to be the first to know.

To complete your online group booking, you will need:

  • the dates when would like to visit
  • the number of adults and children in your group
  • the age range of the children
  • any specific access needs

Planning your day

Activities are shown based on the age range of your group. If you don't see activities for your desired date:

  • the activity may be fully booked
  • the activity may not be taking place on your chosen dates
  • the activity may not be suitable for the age range of your group
  • if your group size is more than 38, please create a subgroup by clicking the 'edit' button on the 'Schedule Your Activities' page. You should be able to continue selecting the activity per subgroup

Payment for charged activities

  • If your itinerary includes charged activities, you must make payment ahead of your visit. This can be done by invoice (see below), credit or debit card.
  • Formal education organisations can choose to pay by invoice. This incurs a non-refundable £25 processing fee. Please get approval from your organisation if you wish to use this option.
  • Depending how far ahead your visit is you may be able to put your booking on hold before deciding how to pay. Otherwise, payment is required immediately to complete your booking.
  • Please view our full e-ticket terms.
  • Log into our group booking portal to view and manage your booking.

Contact us

If you require further assistance, please create your account and email us or call us on 033 0058 0058

See our FAQs page for other information 

Continue to book your visit.